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If you are not satisfied with any of the products you have bought from us, please notify us at firstname.lastname@example.org within 5 working days of receiving your order.
We will arrange to have the product returned to us via our preferred courier within 2 weeks from date of the notification email. Returned products must be returned unused and in their original packaging.
Once we have received the returned product, we will either replace the product within 10 days or refund you in full for the item within 14 days. Courier fees will not be refunded. Returned items must be accompanied with the original invoice. All refunds or exchanges will be granted at Hanni Designs discretion. Hanni Designs liability is limited to the replacement of defective products. Products damaged due to normal wear and tear or due to negligence will not be refunded or replaced.